The B2B eCommerce
Revolution
B2B eCommerce is growing at a phenomenal rate, from around $100
Billion in 1999 to over $2 Trillion by 2004.
o Originally driven by single-supplier extranets and
single-buyer eProcurement networks, the market has entered a new
phase, “B2B eCommerce 2.0,” based on net markets connecting
multiple buyers to multiple suppliers. In the race to build net
markets, high-profile dot-com startups will be challenged by
Global 1000 companies with strong existing business relationships.
o The market for B2B eCommerce software will quintuple in
the next four years to $8 Billion. (Source: IDC Internet Commerce
Applications market report 4/00)
·
B2B eCommerce 2.0 is characterized by complex business processes,
including RFIs/RFQs, complex product configuration, competitive
bidding, contract negotiation, and credit financing.
o Net markets rely on XML Process Management software to
automate these complex processes by encapsulating transaction data
as XML business objects and routing them using business rules. But
this software is optimized for application-to-application
communications, and ignores the human interface to these objects
at “action points” of the system: configuring products, generating
RFQs, applying for credit, etc. A new complementary infrastructure
component for XML Interaction Management is needed to build
engaging net markets quickly and easily. This is what the
ActionPoint Interaction Management System provides.
· ActionPoint
streamlines the human interaction with XML business objects at all
action
points of the eCommerce business process.
o ActionPoint Dialog Server simplifies web
interactions by putting the “brains in the
browser,” creating engaging dynamic dialogs at
all action points without slow
server round trips. These dialogs guide the user
while providing fast response and
conformance with business rules. It also
dramatically reduces the time and effort
required to launch and maintain a net market, by
creating an auditable XML
Schema-based management framework for data and
business rules, and visual
tools to link them to web content.
o ActionPoint Enterprise Server delivers
formatted and validated transaction data
to enterprise systems, and can archive web
transaction documents just like paper
and fax transactions today.
o InputAccel transforms today’s paper and
fax transactions into eCommerce-ready
content. Leveraging workflow and business rules
on the ActionPoint Enterprise
Server, it provides a common front door for web and paper
transactions..Bruce Silver Associates B2B Interaction Management
20 April 2000
Ó
Bruce Silver Associates 2000 1
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